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Service Management

Business Fujitsu chiefly make computing products, but the company and its subsidiaries also offer a diversity of products and services in the areas of personal computing, enterprise computing, telecommunications, advanced microelectronics, and air conditioning. Challenges There is an identified need to establish a quality management system (QMS) for the Client’s Information Systems group to keep […]

Global Service Management Excellence

About the Customer The client is one of the top 5 Human Resources software and services providers in the world. They aim to help HR managers improve their service through more efficient processes and technology, which includes an HR application developed on SAP. About the Business The company focuses on the key areas of workforce […]