Manila, Philippines – ECC International (ECCI), the premier process improvement solutions provider in Southeast Asia, shared its expertise on crisis and risk management at the 11th Sustainability Committee Meeting of the Nordic Chamber of Commerce of the Philippines, held on April 26, 2023, at the AstraZeneca Office, BGC Taguig City and was attended by representatives from various public and private organizations.
During the event, ECCI’s Delivery Head, Mr. Swapnil Bora, talked about the global best practices and current trends in crisis and risk management, emphasizing the importance of understanding the fundamentals of crisis management and the role of everyone in the organization in effective risk management. Mr. Bora also introduced the “know-do-prove-improve” methodology, which involves documenting everything, applying standardized operating procedures, providing evidence to stakeholders, and continuously improving the approach.
Additionally, Mr. Bora highlighted the stages of an incident, from an issue to a disaster, and the severe reputational impact of a crisis on an organization. He discussed the latest trends and technologies, such as AI, predictive analytics, social media, virtual reality, cloud-based solutions, and applications, that can help organizations stay ahead of the curve and be better prepared to manage crises and risks in today’s fast-paced business environment.
The meeting emphasized the importance for companies to align their plans and actions around Environmental, Social, and Governance (ESG) and Enterprise Risk Management (ERM) for sustainable and resilient development. By integrating ESG and ERM, organizations can achieve their business objectives while contributing to achieve the Sustainable Development Goals (SDGs).
ECCI has its headquarters in the Philippines and operates in five countries across South and Southeast Asia, including Vietnam, Malaysia, Singapore, and India. With close to 25 years of experience, ECCI has helped over 1,000 companies in the region and trained more than 1M+ professionals. As a leading provider of process improvement solutions, ECCI is dedicated to keeping its clients at the forefront of their business while advocating for a sustainable future.
Original content and photos source: NordCham Philippines