Our List of Trainings

Download Complete List of Trainings (PDF 898kb)

1. Introduction to ECCI & ETS

• Eight Reasons to Attend ETS Trainings

2. Scope of Training & Related Services

• Public Training
• In-house/Customized Training
• Professional Certified Courses
• Training Outsourcing
• e-Learning Products
• Training Management Tools

3. Index of Public Training Courses by Categories

• ITES & BPO Best Practices
  • Understanding CMMI: A Software Process Improvement Approach (1-DAY)
  • Applying ISO 90003 Quality System in Software Development 
  • How to Assess Threats & Vulnerability through Risk Assessment
  • Managing Information Security Risk: The ISO 27001 Approach
  • Establishing a Successful Service Desk: A Key to IT Service Excellence
  • IT Service Management: Improving Quality in IT Support & Delivery
  • eSCM: A Process Improvement Model for the eSourcing Industry
  • Personal Software Process (PSP) & Team Software Process (TSP)
    
    
• Process Improvement: Tools & Techniques
  • Design of Experiments (DOE)
  • Advanced Design of Experiments (Advanced DOE)
  • Basic Statistical process Control (SPC)
  • Advanced Statistical process Control (ASPC)
  • Calibration Systems (CS)
  • Failure Mode & Effect Analysis (FMEA)
  • Geometric Dimensioning & Tolerancing (GD&T)
  • Measurement System Assessment (MSA)
  • Mistake Proofing (POKA YOKE)
  • Quality Function Development (QFD)
  • Value Engineering (VE)
  • Design for Six Sigma (DFSS)
  • Lean Sigma
  • Black Belt Programme
  • Green Belt Programme
    
    
• HR & Organizational Development
  • Competency Profiling
  • Talent Management
  • Management Decision Making & Problem Solving
  • Effective Team Leadership for Business Improvement
  • Think Skill for Writing
    
    
• Project Management
  • Best Practice in Project Management
  • Change Management for Project Managers
  • Conflict Management for Project Managers
  • CRM for Project Managers
  • Resource Management fro Project Managers
  • Team Management for Project Managers
  • Project Management for Business Results
  • Enterprise Project Management Solutions: The Best Practice
    
    
• Environmental, Health & Safety
  • Behavioural-Based Safety: Sustainable Approach to Health/Safety Excellence
  • Effective Industrial Waste Management
  • Environmental Management Accounting (EMA)
  • RoHS Workshop: Management of Environmental Hazardous Substances
  • Turning Trash to Cash: Strategic Environmental Management for Profit
    
    
• Standard-Based Management
  • Internal Audit Refresher Training for ISO 14001: 2004
  • Advanced EMS Auditing Skills
  • Internal Audit Training for OHSAS 18001
  • TS16949:2002 Internal Quality Audit Training
    
    
• ETS Signature Series
  • ISO/IWA 1: QMS Guidelines for Healthcare Institutions
  • ISO/IWA 3: QMS Guidelines for Educational Institutions
  • ISO/IWA 4: QMS Guidelines for Local Governments
  • Complaints Management: The Model to Effective Customer Satisfaction
  • ISO 20000-1: IT Service Management
  • ISO 28000: Understanding Supply Chain Security Management
  • Personal Software Process (PSP)
  • Team Software Process (TSP)
  • ISO 10019:2005: An Overview of Guidelines for the Selection of QMS Consultants and Use of Their Services
  • ISO 22000: Food Quality Management