Training Services Group

Training Services is one of ECCI’s core business activities. We are dedicated to human resource training and skill upgrading and offer a complete training services portfolio:

• Training needs assessment and customisation
• Training delivery – in-house training and public training
• Research and training materials development
• Quick reference guide
• Training evaluation reports and recommendations
  

How We Add Value

ECCI has a dedicated R&D team to develop contents, training materials and programs. Our content development programs follow certain key features:

1. Relevant & Cutting Edge - ECCI brings to the market critical trends and requirements to keep our customers informed and equipped for the global marketplace. A case in point is the trend towards quality assurance and certifications by BPO/ITES industries.
   
2. Instructional Design – Our training programs give a high-impact learning experience. These programs feature research-based and best practices models and methodologies, assessment mechanisms, interactive role-plays, individual and group exercises, and practical tools and techniques.
   
3. Effective Delivery – We provide highly experience trainers and consultants with many years of industry experience, who can share personal knowledge and know-how that create a dynamic learning experience for our customers.
   
4. A Practical Focus – Our training programs provide more than just theory – additional emphasis is given to the practical side of things. We provide effective guidance on project implementation and technical skill trainings.

>> Training Group Brochure

Our List of Trainings

• Standard-based Trainings
• IT & Software Process Improvement
• Quality, Productivity, Continual Improvement
• Environmental, Health & Safety Skills
• Human Resource Management & Organizational Development
• Customer Relations
• Business Excellence/Best Practices

Public Training Calendar

QMS (ISO 9001:2008) Awareness August 28, 2008 Philippines

Facilitating PMP (Project Management Professional) Certification August 19, 2008 Philippines

Integration of Management Systems (IMS) Awareness August 1, 2008 Philippines

EMS (ISO 14001:2004) Lead Auditor Training August 11, 2008 Philippines

CMMI (Capability Maturity Model Integration) Official Intro August 13, 2008 Philippines

 

Technical Skills Training - In-House