KCAM-Consulting Group

KCAM offers a wide range of consulting, assessment and maintenance services in the areas of quality, environment, health & safety, software process improvement, service management, information security management and social management. Our value proposition comes in the form of hybrid management solutions that best meet our client's needs in a cost-effective manner.

KCAM Group looks at our clients from the perspective of the People-Process-Technology, which we believe is the foundation of any organizations. We follow well-established consulting methodologies and road-maps, and have developed some of our own, which give us the competitive edge in fulfilling our customers' needs.

To better service our consulting clients, we have a team - called Standard-based Management (SBM) - focusing on the requirements for various ISO standards, British Standards, Total Quality Management System (TQM) and Total Productivity Maintenance (TPM). A separate team - called Technology Group - specializes in industry standards and processes (CMMI, ITIL/BS 15000, e SCM, COPC-2000) and global best practices (BS 7799, 6-Sigma).

Standard-based Management

This team focuses on the more traditional quality management solutions, primarily ISO standards, for the manufacturing, services and IT sectors. The following are some of the more widely practiced standards:

• ISO 9001 Quality Management System
• ISO 14001 Environmental Management System
• OHSAS 18001 Occupational Health and Safety Management System
• TS 16949 QMS for Automotive Industries
• HACCP Hazard Analysis Critical Control Points for the Food Industry
• ISO 13485 QMS for Medical Device and its Regulatory Requirements
• ISO 10015 Quality Management - Guidelines for Trainings
• SA 8000 Social Accountability in the Workplace
• ISO 17025 Competence of Testing & Calibration Laboratories
• CE Marking & Other European Directive

Technology

This unit focuses on the industry standards and global best practices pertaining to software development (CMMI), IT service management (ITIL/BS 15000), Information Security management (BS 7799) and outsourcing management (e SCM). We also offer enterprise project management (EPM), 6-Sigma and Balance Scorecard consulting and training. The market segments which we are focusing on are BPO/ITES industries, software development companies, financial institutions, telcos, shared services centres and call centres.