Information Security Management System Workshop
August 13, 2008
Attend the 2-days workshop hosted by Professor Ted Humphreys, well known as the "Father of Information Security Management System (ISMS)" - First ever in Malaysia

GEOMETRIC DIMENSIONING AND TOLERANCING (GD&T ) Training & Workshop
May 26, 2008
Geometric Dimensioning and Tolerancing (GD&T) is a method for precisely defining the geometry of mechanical parts.

OHSAS 18001:2007 Lead Auditor (IRCA Accredited) Program
May 19, 2008
The primary objective of this 5- day OHSAS Lead Auditor program is to impart training on the principles and practices in auditing management systems for conformance with national and internationally accepted norms on OHS, in particular those of OHSAS 18001:2007.

Mastering the 1-2-3 of Customer Service Excellence (ISO 1001-3)
May 29, 2008
68% of customer defection is mainly due to unsatisfactory service. A reduction of 1% in the customer defection rate can yield as much as 20% HIGHER profits for an average medium sized company. This goes to show the importance of customer satisfaction and quality service for business success. ISO 10001-3 are a series of recently published standards that provide a holistic framework for Service Excellence by addressing the issues of effective complaints management, external dispute resolution and superior customer service.

Facilitation for PMP Certification Examination
June 3, 2008
This 4-day program is structured to prepare and facilitate the participants in line with appearing for and achieving the PMP® Certification. It helps the participants satisfy the basic prerequisite of 35 contact hours of formal education certificate in project management. It is designed to develop basic knowledge to manage projects effectively, with respect to knowledge areas and process groups as described in PMI ® framework, published in PMBOK ® guide 3rd edition. Comprehensive sections including questions on each knowledge area and processes are discussed in detail.