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** IT EXCELLENCE (ITX)**
ITIL v3 Foundation Course
ITIL v3 OSA - Operational Support Analysis
ITIL V3 RCV - Release
Control & Validation
BCM Practitioner
Combined Practitioner (BCM & ISMS)
CDCP - Certified Data Center Professional
Combined Lead Auditor (QMS & ISMS)
PCI-DSS - Payment Card Industry Data Security Standard
Requirements Engineering
SDA - Service Desk Analyst
**STANDARD & COMPLIANCE (S&C)**
Process Audit for Performance Excellence
Certified Management Representative
**BUSINESS PROCESS EXCELLENCE (BPX)**
Core Tools Practitioner
Process Capability Analysis
CQA - Certified Quality Associate
Supply Chain - Holistic Management for Business Effectiveness
QSUP - Quality Skills Upliftment Program
ERM - Enterprise Risk Management
Certified IPC Specialist
PSDM (SOLVE Methodology) - Problem Solving & Decision Making
PMP - Project Management Professional
Essentials of Effective Project Management
Managing Project Inertia
Six Sigma Overview - Moving towards Zero Defects
Six Sigma Yellow Belt
Accelerated Six Sigma Green Belt
Six Sigma Black Belt
Lean Practitioner
**BEHAVIORAL EXCELLENCE (BEX)**
Training ROI - Return of Investment
Competency Profiling
Complaints Management - Turning Complaints to Compliments
1-2-3 of Customer Service Excellence
Transactional Analysis
Talent Management
Train the Trainer
Leadership and Management Master Class
**CORPORATE SUSTAINABILITY & GOVERNANCE (CSG)**
CSAP - Certified Sustainability Assurance Practitioner
Carbon Neutrality
EEE - Energy Efficiency Excellence
Sustainability Reporting Practitioner
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